While we don’t sell directly to the public, you can shop our furniture at select retailers and trade showrooms nationwide. Search our Store Locator for locations near you.
You can also find Massoud online. Using your preferred search engine, enter Massoud and a product name to find an online retailer.
To open a trade account, contact us at customer-service@massoudfurniture.com or 800.762.2797.
Unfortunately, we don’t know what our retailers are displaying in their stores. Each piece of furniture is made-to-order and we rarely know if an item is going to a customer’s home or a store’s floor display. Many retailers also sell items directly from their sales floor, so it’s impossible to keep up with what furniture they have in stock. We recommend you contact your local store to find out what they have on display.
The length of time it takes for us to craft your items and ship your order is style dependent. The following guidelines assume materials are in-stock and payment is received.
Custom Upholstery: 4-6 weeks
Express Upholstery: 3 weeks
Expedited Upholstery: 3 weeks
Pillows: 2 weeks
Cut Yardage: 2 weeks
Our limited, five-year warranty guarantees the framing, suspension and Comfort Crown cushions of our furniture to be free from manufacturer’s defect when put to ordinary, indoor residential use. We will replace or repair, at our option, any part or parts of the warranted product found to be defective. This is offered to the original purchaser only. Modifications made to a Massoud furniture item may waive this guarantee and void the warranty. Damage resulting from normal wear and tear, misuse, abuse, negligence, accident or commercial use is not covered. Transportation and handling to and from the factory and authorized dealer are only covered for one year from the invoice date.
Exclusions: Fabrics and leathers are not warranted for color fastness, wearing quality or shrinkage. If additional finishes are applied to fabrics and leathers after leaving our factory, we do not assume responsibility for changes to product. Spring Down and Plush Down cushions are not warranted, since these products experience loss of shape and resiliency due to normal wear and aging.
To extend the life of your fabric furniture, we suggest the following.
Please note that the application of an after-market fabric treatment, direct sunlight, and exposure to pets and pet dander may cause premature wearing of fabrics.
To extend the life of your leather furniture, we suggest the following.